Contact Us/t&cs/about us

PHONE

English: 
Mobile/viber/whatsapp: +61404797950
Wechat: COLINMAY1972

Mandarin/Chinese or English: 
Mobile/viber/whatsapp: +61401119516

EMAIL

E-mail (Public Day Trips General Enquiries):
info@melbourneaustraliatours.com.au melbourneaustraliatours@gmail.com

E-mail (Multi-day Package/Groups/Charters/Private Tours):
nikki@melbourneaustraliatours.com.au

LOCATION

Address: 8 Wackett Street, Laverton 3028

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about us/t&cs Not wheelchair accessible
Is Stroller accessible\nInfants must sit on laps\nTerms and conditions: • If you are not able to partake in a tour on the date and time you have booked, you should contact us as far prior to this date and time as possible. * full refund if book more than 7 days of departure date. • Cancellation within 7 days of departure date of the tour will result in a 50% loss of the ticket price. • Cancellation within 48 hours of departure date or a failure to show will result in full tour price forfeiture.\nplease provide your email address so we can send you your travel information\n1. Once made the booking let us know where you are staying? 2. please read the pick up location and times where we pick up from around Melbourne\nNote: As the tour location is own and operator by Victorian Government on rare occasion we might need to change the itinerary by doing it in another way or work with whatever the Victorian government has advise us\nGroup sizes will vary from tour to tour....\nTimes are getting back to Melbourne from this tour may vary from 7pm to 9pm on average.\nPlease note we also pick up at BP southbound Geelong Bypass at 815-830am\ncustomers are welcome to bring their own food or can buy food along the tour as per their own personal needs (we just ask you keep it wrap up or put in a container to be respectful of other guests)\nWe strongly recommend the following: Dont book your tour date to the great ocean road the same day/night you have to take a flight or other forms of transport overseas etc. We take no responsibly for missing your flight. etc.\ntimes may vary due to the fact the drive is over 500 kms or especially During peak holiday seasons this includes times it may take to get to the great Ocean road, each place we visit and how long we are there at each location just talk to the guide of the day as their may be unforeseen issues on the great ocean road that day.\nWild kangaroo and koalas: during the tour we will go visit the places that are on the itinerary that have koalas/kangaroos but please understand we can't 100 percent guarantee you will see them every time as these animals are wild and like to be left alone, and kangaroos can travel up to speeds of 60 kms per hour.\nAs the tour is about 500kms we advice clients not to make plans after the tour like book a flight or go our for dinner as the day varies. We take no responsibility if you miss your flight or plans after as times vary from day to day. As per the journey is about 500 kms

about us: we are family and operated business been running since 2010 we are founded by Colin May
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